Volume 15, Issue 9, 09 2024 Edition - IJSER Journal Publication


Publication for Volume 15, Issue 9, 09 2024 Edition - IJSER Journal Publication

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Adoption of Digital Learning Technology: An Empirical Analysis of the Determinants in Telecom Sector []


Technology has advanced significantly from the analogue period to the digital era. Digital Learning Technology (DLT) is a learning paradigm based on the use of ubiquitous latest technologies, by using smart devices. It can be described as a learning environment that is assisted in daily life by wireless networks, mobile, and embedded computers. It aims to offer content and interaction to students wherever they are, at any time. The learning process has advanced thanks to the technology revolution, which has also fundamentally altered how knowledge is shared and learned. At present, there exist other frameworks too, but they are centered towards different paradigms, and point of view pertaining to DLT with its emphasis on Telecommunication Sector has not been taken into consideration. As, existing frameworks are centered towards different environments hence there exists a need to add dimensions of Empowered Learner, Digital Citizen, Knowledge Curator, Innovative Designer, Computational Thinker and Creator, Communicator & Global Collaborator. These have not been integrated together in existing available research. The study will ascertain level of knowledge of DLT and examine factors which affect the adoption rate, use, and role of DLT in telecoms setups. The results of this research will help create a framework that, if used in any academic or learning setting in a technology-based firm.

Benefits of Outsourcing Information and Communication Technology Infrastructure []


We have seen for the last few decades that Telecommunications Industry has shown a lot of progress relating to infrastructure development associated with access to telecommunications services, thus leading to reduction in customer services charges. Profit margins have seen reductions that lead operators to consider alternatives by adopting new models while keeping service quality unchanged. By deploying a network model, costs, risks, customer engagement profitability, new technological embracing and business costs can be substantially reduced. The research involves the analysis of the variables including, reduction in cost, performance of the organizations, performance of the employees, flexibility, risks of outsourcing and access to specialized skills & technologies. It was seen that improved organizational performance can be achieved by dividing the infrastructure to be outsourced into smaller units and then further outsourcing them to the competent vendors. Most employers felt that the outsourcing infrastructure has led to the increase in their performance and productivity.

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